Remote Control Trouble Shooting:
Technical malfunctions confronted by clients in connection with the operation or repair and maintenance of machinery and equipment may conveniently be remedied by seeking the technical assistance of our Remote Control Trouble shooting Service.
Customers may establish direct telephone contact with our after sale Services Department throughout the official working hours.
Our skilled service engineers will immediately respond to the customers’ call for assistance by providing step by step trouble shooting guidelines and instructions and shall make sure the problem is thoroughly resolved.
Wherever required, spare parts shall be shipped as soon as possible to the customers’ plant site.
Industrial operators universally agree that preventive maintenance can substantially reduce your repair bills by detecting and removing the probable cause of costly equipment breakdown before it occurs.
Preventive maintenance also prolongs the service life of your expensive equipment and control the physical tear and wear of machinery and parts within acceptable norms.
For further information concerning our pre- scheduled, preventive maintenance services, please do not hesitate to contact our engineering and technical services department.
Emergency Repair Service:
In emergencies, a well-equipped service van carrying our skilled technicians shall visit the customers, site to carry on major repairs which unless otherwise might involve hazards to the operators or to the equipment.
Our mobile service squad will call on the customer’s site within 48 hours of receiving your call for assistance.
Test Sanat Co. guarantees the operation of the machinery and equipment it supplies for a period of one year and undertakes to provide spare parts and repair services for a period of 10 years.
Repair services during the guarantee period shall be subject to the conditions of our letter of guarantee.
Supplying spare parts and providing repair services after the expiration of the guarantee period shall be carried on promptly in coordination with our technical support services and according to the conditions of Test Sanat Co. Warranty Services.